The world famous Amazon Go stores allow shoppers to purchase various products on a cashierless basis. However, this is likely to change in the near future. The Go stores will soon start accepting cash transactions from their customers.
Until now Go stores allowed their shoppers to make purchases with a no cashier checkout experience. According to Steve Kessel, Amazon’s senior vice president of physical stores, you can now make cash payments. As reported by CNBC, in a company meeting held last month, he said Amazon plans to add “additional payment mechanisms” to the stores.
What are Amazon automated stores?
As we all know, the stores are pretty small sized stores wherein you can make purchases using the app and make cashless payments. They are about 2,000 square feet large making it similar to a convenience store rather than a full-fledged grocery store. They have made use of advanced technology to allow customers to make purchases in a simplified manner. Here, you can walk into the store, scan your app, take the required items from the shelf and walk out from the store. The charges for the purchased items are automatically shown on the app, which is linked to your bank account. The payment thus gets deducted directly from your bank account or credit card. The store has sensors and cameras installed which help in detecting the items purchased and charges you accordingly.
Amazon Go stores are of two types, which are:
- A more grocery-oriented store – for purchasing grocery items
- A more prepared food-oriented store – for grabbing a quick meal
The number of stores which already exist and their location
The Amazon Go project – initially announced by Amazon back in 2016. However, the first store opened in January 2018. Presently, there are ten Go stores functioning across the world. One out of these is located in Chicago and three are in Seattle. Reports say that Amazon is willing to open a minimum of 3,000 stores in a span of three years.
Upcoming plans for Go stores
The idea of removing the cashierless payment option from Amazon Go stores may most likely be related to some potential discrimination issues. The introduction of the cashierless payment method has resulted in an increase in such issues.
A few disappointed critics and lawmakers accused the retailer of Amazon and other similar retailers for discriminating individuals who lack a credit card or a bank account. A survey says that 6.5% of the U.S. population accounts for such consumers.
The lawmakers of San Francisco had considered on banning cashless stores from March itself. This included Amazon Go as well, which at the time is present at two locations in the city. Cashless store ban – already passed in Philadelphia and New Jersey. If this action continues, Amazon’s goal to open 3,000 Go stores may get hampered. According to reports, Amazon has requested Philadelphia to exempt them from the law. But this might be a very troublesome and time-consuming task for the company.
When will Amazon Go stores begin to allow cash transactions?
From a long time, Amazon is working on including additional payment methods across the company. It has launched new programs such as Amazon Cash. This allows shoppers to add cash to digital accounts through the local stores. The company will not require investing much in order to make the necessary updates, considering the fact that there are only ten stores at present.
In an all-hands meeting, Steve Kessel said, “We’re in earlier days but it’s an important focus for us and we’ll continue to extend those methods with our stores“.
It was confirmed to Retail Dive in an email from an Amazon spokesperson that the company is working on accepting cash at Go locations. The spokesperson said, “Paying cash at Amazon Go will work as you would expect: you’ll check out, pay with cash, and then get your change”.
The cashless payment operation has led the company to perform at an increasing rate, with minimal bottlenecks. However, accepting cash payments may have a negative impact on Amazon Go stores’ performance. This could lead to the store having a slower performance rate. It has not yet been specified as to when exactly the Go stores will start accepting cash payments. Also, the retailer has not yet specified how exactly the cash payments for the Go stores will be accepted.
FAQs- Directly Answered by Amazon
What is Amazon Go?
It’s a new kind of store with no checkout required. We created the world’s most advanced shopping technology so you never have to wait in line. With our Just Walk Out Shopping experience, simply use the Amazon Go app to enter the store, take the products you want, and go! No lines, no checkout.
How does Amazon Go work?
Our checkout-free shopping experience is made possible by the same types of technologies used in self-driving cars: computer vision, sensor fusion, and deep learning. Our Just Walk Out Technology automatically detects when products are taken from or returned to the shelves and keeps track of them in a virtual cart. Once done shopping, you could just leave the store. A little later, we’ll send you a receipt and charge your Amazon account.
How do I shop at Amazon Go?
All you need is an Amazon account, the free Amazon Go app, and a recent-generation iPhone or Android phone. You can find theGo app on the Apple App Store, Google Play, and Amazon Appstore.
When you arrive, use the app to enter the store, then feel free to put your phone away—you don’t need it to shop. Then just browse and shop like you would at any other store. Once you’re done shopping, you’re on your way. No lines, no checkout.
Do you have any people working in the store?
Yes. Our great team of associates works in both the kitchen and the store to prep ingredients, make our ready-to-eat food, stock shelves, and help customers.
What can I buy at Store?
We offer delicious ready-to-eat breakfast, lunch, dinner, and snack options made by our chefs and favorite local kitchens and bakeries. Our selection of grocery essentials ranges from staples like bread and milk to artisan cheeses and locally made chocolates. For a quick home-cooked dinner, pick up one of our chef-designed Amazon Meal Kits, with all the ingredients you need to make a meal for two in about 30 minutes.
How do I find out what products are in a specific store?
To find out what a specific store sells, tap the Discover tab in the Amazon Go app.
Why did you build Amazon Go?
We asked ourselves: what if we could create a shopping experience with no lines and no checkout? Could we push the boundaries of computer vision and machine learning to create a store where customers could simply take what they want and go? Our answer to those questions is Amazon Go and Just Walk Out Shopping.
What if I have other questions about shopping at Amazon Go?
You can find more information about the store in the Amazon Go app. Including a tutorial on how to shop the store. After opening the app, tap More > Help.